THE HAIR FAIRY
Returns & Exchange Policy
No refunds are offered. Exchanges are allowed within 3 days of delivery, subject to the conditions below.
No Refunds
All sales are final, and we do not offer refunds.
Exchanges
- We offer exchanges for items in their original condition with all tags and packaging.
- Exchanges are allowed within 3 days of delivery.
- The exchanged item must be of equal or lesser value than the original item.
- If the exchanged item is of greater value, the customer must pay the difference.
Exchange Process
- Customers must contact our customer service team immediately to initiate the exchange process.
- Customers are responsible for return shipping costs unless the item is defective.
- Once the returned item is received, we will process the exchange and ship the new item.
Defective or Damaged Items
- If the item is defective or damaged, we will provide a replacement or exchange for the same item.
- Customers should contact our customer service team immediately if they receive a defective or damaged item.
Contact Us
For return or exchange inquiries, please contact our customer service team.
